Adjust petsit key is an access rights so employees do not need administrative rights to modify a key.
Click on File, Employees, Access Rights tab.
Click on the employee name and check the box for "Adj petsit key". Hit Save after each employee.

You adjust the key on the client card, Petsitting tab, Premise Info tab. Users must have access rights to Adjust petsit key to be able to Add, modify or delete a key.

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