Gmail now requires OAuth2 authentication before you can send emails through Kennel Connection.
To authenticate your Gmail account for use with Kennel Connection, please take the following steps:
Click on File, Business Info, Email tab.
Click Test email settings.

You will get this screen if you are not authenticated.
Click Validate Email.

Select the google account you use for Kennel Connection.

Click Continue to give authorization.

Then you will get this verification message.
![]()
In KC, you will receive a message that you are successfully authorized.

**Click Here to see a video of the process**
Now you'll need to restart Live Access so you send emails from there.
Log out of Live Access.
On your database computer, click on Utilities, Live Access, Restart Live Access.
Once you get a successful message, you can log back into Live Access.
Make an appointment or send a manual email to make sure it will go.

Help Center