Help CenterIn order for Commissions to work, you have to complete four steps.
Set the employee as commissionable and set their rates.
Click on File, Employees, Payroll tab.
Each employee must be marked as Commissionable for the Pay Method.
Please note: Even if you have the employee marked as commissionable, that employee can still punch in and out and have their hours tracked on the Time Card.
Next, click on the Commissions tab.
You have two options for commission rates.
1 - Set an overall rate, which would give the employee the same rate for each service, 40% in our example for employee Lauren.
2 - Assign a different rate for each product and service. We're going to give Lauren a commission rate of 50% for Grooms (a service) and 10% for a cat toy blue (a product).
For the Groom:
Click on the Add button.
Click the "..." button.
Click the System option.
Choose Groom from the menu.
Add the rate for this service, whether it is a percentage % or a flat rate $. Hit OK when done.
For the cat toy:
Click the Add button.
Click the "..." button.
Click on the Product option.
Double click on the cat toy blue.
Add the rate for this service, whether it is a percentage % or a flat rate $. Hit OK when done.
You will now see the different rates for Lauren.
Mark each inventory item as commissionable
Click on File, Inventory.
Click on the inventory item and click the Commissionable box.
You can also add a commission rate here.
Hit Save after each item.
Please note: The way Kennel Connection works is it always looks at the employee's card to see if you have a commission rate entered there, either an overall rate or rate for that specific product or service. If you do, KC will use that rate. If there are no rates on the employee card, it will next look at the inventory screen and use the rates, if any, entered here.
Mark each Other Services, Special Services and Petsitting Types as commissionable.
Please note: Commission rates for these three services must be set in the Lists screen and each employee will get the same rate.
Click on File, Lists, Other Services tab, Special Services tab and Petsitting Types tab.
Click the Commissionable box and enter your rate here. Choose whether a percentage % or a flat rate $.
Other Services:
Special Services:
Petsitting Types:
Hit Save after each item.
Attach the employee to each service/product
On the booking screen, choose your services and choose the correct employee from the drop down menu.
Grooming services:
Special Services:
Inventory items (products):
Petsitting Types:
Other Services:
Training classes:
Set the employee in File, Lists, Training Classes.
When you check the pet in and out and create the invoice, the employee will be assigned to the line item. To verify this, right click on the line item and see if the employee is assigned.
If it says Employee: None or has the wrong person listed, click on Modify Employee to choose the correct one.
To print your commission report, click on Reports, Revenue, Commission report.
You can either print for all employees or a specific one.
We had two examples. Lauren has an overall rate of 40% and different rates on specific items.
Below is her commission report.
